Accessibility Policy
Student Housing Abroad LLC is committed to ensuring digital accessibility for all users, including individuals with disabilities. We believe in equal access to housing opportunities, education, and support resources for every student. We are actively working to improve the accessibility and usability of our website in accordance with recognized accessibility standards.
Our Accessibility Standards
Student Housing Abroad LLC is taking reasonable efforts to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines are the internationally recognized standard for improving accessibility for users with disabilities.
The WCAG 2.1 principles include:
- Perceivable – Content must be presented in ways users can perceive (e.g., text alternatives for images)
- Operable – Navigation and interface elements must be usable (e.g., accessible via keyboard)
- Understandable – Users must be able to understand the information and operation of the site
- Robust – Content must be compatible with a wide variety of assistive technologies and browsers
Accessibility Features
Our platform includes the following accessibility practices:
- Semantic HTML with proper heading structures and ARIA attributes
- Keyboard navigability across all main features and forms
- Text alternatives for images and non-text content
- Proper contrast ratios and scalable font sizes
- Support for screen readers and assistive technologies
- Regular automated and manual testing of components
Limitations and Ongoing Improvements
While we strive to meet all accessibility standards, not all content may yet be fully accessible in every context. Some third-party tools, embedded media, or legacy components may not yet fully meet WCAG 2.1 Level AA.
We are committed to continuously improving our accessibility by:
- Conducting periodic accessibility audits using tools like WAVE, axe, and Lighthouse
- Engaging third-party experts to evaluate and recommend improvements
- Incorporating accessibility feedback into our development cycles
Reporting Accessibility Issues
If you experience difficulty accessing any part of our website or services, please let us know. We value your feedback and take accessibility concerns seriously.
Please email us at support@studenthousingabroad.com and include:
- The page URL where the issue occurred
- A brief description of the problem
- The browser, operating system, and assistive technology used (if applicable)
We will do our best to respond within 5 business days and take appropriate action as needed.
Legal Disclaimer
Student Housing Abroad LLC makes reasonable efforts to ensure that our digital services are accessible in accordance with applicable laws, including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and international standards. However, we cannot guarantee full accessibility of third-party content or integrations outside our direct control.
Your use of our Site constitutes your acknowledgment and agreement to our efforts and limitations as outlined in this Accessibility Policy.